INTRODUCTION AND CONSENT
COLLECTION OF INFORMATION
We collect Personal Information (as define below) when you send Us inquires through Our contact forum on the Website. We aim to collect, use and disclose only Personal Information as is required to enable Us to respond to your inquiries.
“Personal Information” is any information about an identifiable individual, such as your name, telephone number, e-mail address and GPS location. At the time of collection, We will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information; however, your choice not to provide certain other Personal Information may mean that you will not be able to send Us inquires through the Website.
“Non-Personal Information” is information of an anonymous nature that is not linked to an individual, including aggregate statistical information, such as average age or geographical allocation of Our users, number of visitors, webpages accessed, and average time spent on the Website. Business contact information such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization is generally not considered Personal Information under applicable privacy laws.
Non-Personal Information is collected or derived by Us in the course of operating the Website.
USE OF INFORMATION
We collect information for the following purposes:
- Responding to Your Inquiries: To send Us inquires through the Website, you must fill out the contact form and provide certain Personal Information to us, including your full name, email address and phone number. We require this information to be able to respond to your inquiries; and
DISCLOSURES & TRANSFERS
From time to time We may employ third parties to help Us improve or otherwise make available features on the Website, whether through the provision of maintenance services, database management, web analytics or otherwise. Sequoya may provide Personal Information collected from you, to its service providers as necessary to enable the service provider to perform its obligations to us. They will be subject to contractual restrictions prohibiting them from using or disclosing any Personal Information for any other purpose.
Our servers are located in the United States (although this location may change from time to time) and accordingly your Personal Information may be available to the United States government or its agencies under a lawful order, irrespective of the safeguards We have put in place for the protection of your Personal Information. By using Our Website, you consent to the hosting of your Personal Information in the United States. We reserve the right to store and process Personal Information outside of The United States, and will use commercially reasonable efforts to provide you with at least 30 days’ notice of any such changes in the processing location.
We may disclose your Personal Information to third parties without your consent, where permitted or required by law, for example if We have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Our rights or property, other users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when We believe in good faith that such disclosure is required by and/or in accordance with the law.
The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff or other permitted persons or companies as are reasonably necessary to carry out the stated purposes We have communicated to you.
If at any time you would like to unsubscribe from receiving future emails, you can email us at office@Sequoya.ca or follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
AMENDMENT OF THIS POLICY
ACCESS AND ACCURACY
You have the right to access the Personal Information We hold about you in order to verify the Personal Information We have collected in respect of you and to have a general account of Our uses of that Personal Information. Upon receipt of your written request, We will provide you with a copy of your Personal Information although in certain limited circumstances, We may not be able to make all relevant Personal Information available to you such as where that information also pertains to another individual or as otherwise required or permitted by law. In such circumstances We will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up to date, and We will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. This amended Personal Information may be transmitted to those parties to which We are permitted to disclose your information. Having accurate Personal Information about you enables Us to give you the best possible service.
You can help by keeping Us informed of any changes to your Personal Information. If you would like to access your information, have any questions, concerns, comments or suggestions, or if you find any errors in Our information about you, please contact Our Privacy Officer via email at office@Sequoya.com or by phone number at 1.604.366.8688.
Last Updated: April 24, 2020